Returns and Refunds Policy

At DRYASY, we are committed to providing you with products that help solve your clothes drying problems. We believe in the effectiveness of our products and recommend using them for at least 14 days before considering a return. If you are not satisfied with your purchase within our 30-day money back guarantee, please contact us at contacto@dryasy.com.

Cancellation Policy

Changes or cancellations must be made within 24 hours of placing the order. After this period, we may not be able to fulfill your request, as the order will have entered the processing phase. If you cancel your order within 24 hours, we will process your refund within 7 business days.

30 Day Money Back Guarantee

We encourage you to try our products for a minimum of 14 days. If you are still not satisfied and wish to return the items, you may do so within the 30 day period. Shipping fees (if applicable) are non-refundable. To initiate a return, please complete the form on our Contact Us page or email us at contacto@dryasy.com. Please provide your order number or the name and email used to place the order for faster resolution.

Damaged Items

We take great care in packaging our products. If your item arrives damaged, please inform us within 72 hours of delivery. To report a damaged item, email us at contacto@dryasy.com with a clear photo of the damage. We will determine if you are eligible for a replacement at no additional cost to you. We do not refund, replace or accept returns for items damaged by normal wear, tear or misuse.

Shipping and Delivery

While we endeavor to deliver your order in a timely manner, we cannot be held responsible for any delays in shipping or delivery that are beyond our control. If you experience any problems with your delivery, please contact the courier directly for assistance. We are not responsible for lost, stolen or delayed packages.

Incorrect Shipping Address

It is the customer's duty to ensure that the shipping address is correct at checkout. If it is incorrect and we are not notified within 24 hours of placing the order, you will not be entitled to a resend or refund.

Important Note

We reserve the right to modify this Refund Policy at any time. It is the customer's responsibility to review the most recent version before purchasing and using our products. By purchasing and continuing to use DRYASY products, customers accept this Refund Policy.